TERMS AND CONDITIONS

 1. INFORMATION BEFORE MAKING A PURCHASE.

The general conditions described below (the " Conditions ") , expressly govern the access, use and trade relations between the user ("Customer") and D & D Toledo, SL, through which he formalized the purchase of products offered during their availability through marketing platform available on the website www.swordsandsabers.com.

Any queries, suggestions, complaints or claims regarding the online sale of the products can be made through our comercial@dydtoledo.com email address or phone (+34) 925 491 602 (Telephone hours on Monday from 9:00 to 15:00 and from 16:00 to 19:00, and on Firday from 9:00 to 15:00h, Spanish time ).

2. ORDERING:

D & D Toledo, SL, sent to the users email account that the Customer has signed for the purpose of registration confirmation. The username and password are enablers to access and make purchases and are confidential, personal and non-transferable.

The customer will be responsible for the custody and confidentiality of him password, unable to transfer it to any third party, whether temporary or permanent, or to allow its use in any way by any third party. The Customer shall immediately notify D & D Toledo, SL , all access to the website that any person other than the Customer may do using your password.

3. Also, D & D Toledo, SL, offers call number ( +34 ) 925 491 602 , whose schedule for weekdays are Monday through Thursday from 9:00 to 15:00 and 16:00 to 19:00 and Friday from 9:00 to 15:00, Spanish time .

3. PRODUCT INFORMATION AND AVAILABILITY:

D & D Toledo, SL, pays great attention to the information on the essential characteristics of products through technical descriptions from partner companies, and the photographies illustrating our products. All of this is done within the limits of technology and respecting the best market standards .

All products and purchases made through the website www.swordsandsabers.com are subject to effective stock availability of the Products within the time to be prepared to issue them for shipping.

If any of the products of your order is not available, D & D Toledo, SL, contact with the customer to inform him previously, within a period not exceeding 15 days ( from the date you placed the order) to tell him the date that we can send the product(s).

4. PRICES AND SHIPPING COSTS:

Product prices are always shown in euros and include VAT ( 21%) and are valid except clerical or computer problems. 

Customers from countries outside the European Union Member States should take into account the costs of customs clearance and import taxes that must be paid on arrival by the receiver of the goods, and that in any case, are not included in the price of article, or the shipping cost (please, do no heasitate to ask before buying an article)

Shipping costs are borne by the Customer and will be added to the total amount of the selected products when ordering .

The goods are delivered to customers through private transport agency. Along with the order will receive a delivery note which shall contain the information identifying the customer and the order. For verifying the customer upon delivery of the goods received errors or that it is visibly damaged , shall record the circumstances on the delivery note and make known these facts to D & D Toledo, SL within 24 hours by customer service posted in their website.

Should you not receive a package in the period, it will conduct an investigation with the carrier which may take several days (term is approximately fourteen ( 14 ) business days.  During this period, you can not make another resend or ask for a refund.

In case of nonconformity tested, the Customer will be able to choose between repair or replacement of the product unless the desired option involves a manifestly disproportionate cost in comparision to another option.  In this case, they will ask or require additional information in order to accept your purchase.

- A private email address or professional.

We apologize for any inconvenience this may cause. These security measures are a testament to our willingness to protect customers of D & D Toledo, SL against possible bank fraud .

If your country is not in the list of countries available for shipping, please please notify us by e-mail to proceed with incorporation.

4. PAYMENT:

1. Credit / Debit - Our website has PayPal Express service where customers can pay using your credit card without having a PayPal account .

3. Bank Transfer - After ordering, we will indicate the bank account to make the deposit for the order, which will then be confirmed via e- mail .

Furthermore , we inform you that any information provided on our website www.swordsandsabers.com, will be treated as confidential ( read our legal policy ) using the Secure Sockets Layer SSL, with an encryption key length of 128 bits ( the level highest commercially available). 

5. LAW AND JURISDICTION:

These conditions have been prepared in accordance with current legislation in Spain that regulates this area , with subsidiary application in all cases not covered by them, and for all that, the Law 34/2002 , of services information society and electronic commerce, the Law 7/1998 on General Conditions of Contract, the Royal Decree 1906/1999 regulating the telephone and electronic contracting with general conditions in the implementation of Article 5.3 of Law 7/1998 , Royal Legislative Decree 1/2007, of 16 November, approving the revised text of the Retail Trade Act , Royal Decree -Law 14 /1999 regulating electronic signatures and sing and applicable laws.

6. RESPONSABILITY AND OTHERS:

D & D Toledo , SL is not responsible for non-fulfillment of these conditions in case of force majeure.

In order to make the purchase of our items the customer must be at least 18 years of age. In any case, D & D Toledo, SL is not responsible for any consequences that may result from improper use of the products sold on the site. Our weapons are not toys, and it is the duty of the owner to give them the proper use accordingly.

It is also your responsibility to ensure that the product complies with the law in the country of purchase thereof. Purchases of certain products are regulated by the local law, state, federal and international levels. It is the responsibility of the buyer/client compliance with applicable law concerning the use, ownership, legal age and possession of any product you can buy in our website .